Category: Strategic Growth Assistance

7 Emerging Remote Working Trends in Malta

This post is the first in a three-part series on remote work and telecommuting in Malta. In this post we look at the latest trends emerging amongst Maltese businesses. In our interactions with multiple Maltese businesses in different industries, the subject of remote work and telecommuting has become increasingly topical especially since Covid-19 has impacted […]
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Digital Tools for Killer Customer Service

This is the third article in a three-part series dealing with the importance of personalisation in customer service. The first article started with a focus on the importance of customer retention and the increased importance of personalised customer service for customer retention. The second article then briefly looked at how the impact of technology on […]
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7 Key Areas Where HR Needs to Drive Company Culture

In past articles we looked at various aspects of culture such as the 4 aspects to nurturing a positive culture and how culture can make or break performance. In considering the creation, management and maintenance of a positive culture, human resources plays a critical role.   We see 7 key areas where HR should be […]
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Covid-19: The External Ingredient for Business Survival and Growth

Everyone in a company, as well as external stakeholders, look at managers and business owners for direction, decisions and guidance in the running of the organisation. Management are consequently, under considerable pressure to take decisions relating to the business. Their role is always about balancing decisions relating to the business survival and growth, with the […]
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Covid-19: Maintaining Clarity in Decisions Taken Under Pressure

Much has been written about the impact Covid-19 is having on our businesses, on our companies, on the reduction of demand, the concerns for jobs, the uneasiness about a company’s future and the actual speculation of whether many businesses will still continue to exist post Covid-19. Behind all this, one cannot forget the pressures felt […]
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Business and Covid-19: Acting now to survive later

The current Covid-19 induced crisis forces businesses to act or go bust. In recent articles we have been highlighting a number of actions for businesses to take into consideration when looking at survival in Covid-19 times. We have also explained that for businesses to survive they need to think ahead. The reality is that businesses […]
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Business Survival – Thinking Ahead in COVID-19 Times

COVID-19 has taken over our thinking and has put all of us on high alert. We are all concerned and worried for the welfare of our loved ones, close and distant friends and neighbours. As businesspeople we are also worried for the future of our businesses and of our employees.   What we know so […]
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4 Aspects to Nurturing a Positive Company Culture

Following our post on Corporate Culture – Making or Breaking Performance, we have received interesting feedback and, as a result, we are delving deeper into the matter. No matter how structured and organised a business is, success also depends on having a healthy corporate culture that encourages good and ethical behaviour. In this post we […]
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