Category: Building Capacity

7 Key Areas Where HR Needs to Drive Company Culture

In past articles we looked at various aspects of culture such as the 4 aspects to nurturing a positive culture and how culture can make or break performance. In considering the creation, management and maintenance of a positive culture, human resources plays a critical role.   We see 7 key areas where HR should be […]
Read More

Business and Covid-19: Acting now to survive later

The current Covid-19 induced crisis forces businesses to act or go bust. In recent articles we have been highlighting a number of actions for businesses to take into consideration when looking at survival in Covid-19 times. We have also explained that for businesses to survive they need to think ahead. The reality is that businesses […]
Read More

10 Points to Help Your Business Survive COVID-19

WHO (World Health Organisation) has declared the COVID-19 virus as a global pandemic. A global recession is expected and unfortunately the COVID-19 is already impacting worldwide economies. In Malta the most visibly hit have been businesses in the travel, hospitality and entertainment-related industries. However, the economic hit is expected to grow as consumption of certain […]
Read More

What Should I Outsource?

Outsourcing had become quite a buzzword that is thrown around and possibly used, misused and abused as a concept. In summary, outsourcing means moving an activity to an external service provider rather than doing it within your company. There are many arguments for and against outsourcing however, in considering outsourcing, it is important to firstly […]
Read More

Successful Managers… at a Cost

Working with businesses has led us to meet a large number of managers who are very successful at what they do. Their staff love them, the numbers look good, customers are happy… essentially all the right messages that a business owner wants to see from his managers. However… when speaking to the manager, we get […]
Read More

Coaching – Is it what we think it is?

Coaching is a term that is very widely used, and misused. Experience shows that when many managers speak about coaching, what they are referring to is actually telling their people what to do. This is incorrect since, in the words of Sir John Whitmore, a pioneer in executive coaching and leadership development, “Coaching is unlocking […]
Read More

The Risk and Reality of Indispensable Staff. A Win-Win Option?

Knowledge employees are hired for some knowledge or skill that they have. Throughout their employment this skill grows through training and experience. In parallel with this growth there is a progression within the company where the employee gains status and respect among peers for this knowledge and skill. This respect sometimes leads to promotion and […]
Read More

Two Aspects of Succession Planning

Succession planning is simply put the planning of who is to replace a leader or key person once that person is gone. In many public and official roles, succession planning is written into the ‘law’ or into core procedure. Royalty have a defined process to appoint a replacement, politics has its own process … In […]
Read More