Category: SMEs & Family Businesses

7 Tips for an Effective Remote Working Policy

This post is the third in a three-part series on remote work and telecommuting in Malta. In the first article of this three-part series, we looked at seven emerging trends in remote working in Malta. The second article focused on some concerns and practical tips with the increase in teleworking. This article will look what […]
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The Rise in Remote Working: Challenges and Tips

This post is the second in a three-part series on remote work and telecommuting in Malta. In our first article of this three-part series, we looked at seven emerging trends in remote working in Malta. This article will focus on some concerns and practical tips with the increase in teleworking. “Employers are concerned with employees […]
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7 Emerging Remote Working Trends in Malta

This post is the first in a three-part series on remote work and telecommuting in Malta. In this post we look at the latest trends emerging amongst Maltese businesses. In our interactions with multiple Maltese businesses in different industries, the subject of remote work and telecommuting has become increasingly topical especially since Covid-19 has impacted […]
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Digital Tools for Killer Customer Service

This is the third article in a three-part series dealing with the importance of personalisation in customer service. The first article started with a focus on the importance of customer retention and the increased importance of personalised customer service for customer retention. The second article then briefly looked at how the impact of technology on […]
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Tired Boss: Busy Employees are Not Productive…

Since the start of the Covid 19 pandemic, most businesses owners we met were heavily troubled with the business uncertainty and lower revenues. It is possible that the majority were overwhelmed by the Covid impact and felt that they were too busy to pull back, reflect, to think and to plan. However, some also stated […]
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Outsourcing Senior Management… Seriously?

Regardless of the reason for setting up the business, an entrepreneur tends to be a visionary who is on a mission to materialise their dream and give it its own life in the shape of a business. Running a business is not all roses and there are many thorns that exist in the day to […]
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7 Key Areas Where HR Needs to Drive Company Culture

In past articles we looked at various aspects of culture such as the 4 aspects to nurturing a positive culture and how culture can make or break performance. In considering the creation, management and maintenance of a positive culture, human resources plays a critical role.   We see 7 key areas where HR should be […]
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Covid-19: The External Ingredient for Business Survival and Growth

Everyone in a company, as well as external stakeholders, look at managers and business owners for direction, decisions and guidance in the running of the organisation. Management are consequently, under considerable pressure to take decisions relating to the business. Their role is always about balancing decisions relating to the business survival and growth, with the […]
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